Privacy Policy
We respect your privacy. This Privacy Policy explains how SUBWAYY CLOTHING collects, uses, protects and handles information when you visit our website or place an order with us.
At a glance: SUBWAYY CLOTHING is an India-based fashion clothing store. We use information primarily to process orders, deliver products, provide customer support, improve our store, maintain security, and communicate with you where permitted.
Information we collect
Depending on how you interact with SUBWAYY, we may collect information such as:
How we collect information
We may collect information when you:
- Visit or browse our website.
- Create an account or place an order.
- Contact us by email, phone, WhatsApp or other support channels.
- Subscribe to promotional communications.
- Interact with Shopify features, cookies, analytics or other technologies used on the store.
How we use information
We may use information to:
- Process, confirm, fulfil and deliver orders.
- Process payments, cancellations, returns and refunds.
- Provide customer support and respond to questions.
- Improve our website, products and shopping experience.
- Maintain website security and help prevent fraud or misuse.
- Understand website usage and store performance.
- Send marketing communications where you have subscribed, consented or where otherwise permitted by applicable law.
- Comply with applicable legal, tax, accounting and regulatory requirements.
Payments & orders
SUBWAYY currently accepts payments through Razorpay and offers Cash on Delivery (COD) for eligible orders in India.
Where a payment provider processes your transaction, that provider may collect and process payment information under its own privacy policy and terms. SUBWAYY generally receives the information required to confirm, manage, fulfil and support your order.
Marketing communications
We may use your contact information to send product updates, offers, launches and other promotional communications when you have subscribed, consented or where otherwise permitted by applicable law.
You can unsubscribe from promotional messages using the unsubscribe option included in the message or by contacting support@subwayyclothing.com. Transactional or service-related messages, such as order confirmations, may still be sent when necessary.
Data retention
We may retain personal information for as long as reasonably necessary to provide our services, fulfil transactions, maintain business records, handle returns or disputes, prevent fraud, meet accounting or tax requirements, and comply with applicable law. When information is no longer needed, we may delete, anonymize or securely dispose of it, subject to applicable requirements.
Data security
We use reasonable administrative, technical and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, loss or disclosure. However, no online system or transmission can be guaranteed to be completely secure.
Your choices & privacy requests
Depending on applicable law, you may have rights or choices concerning your personal information, including requesting access, correction or deletion of certain information, withdrawing consent where applicable, opting out of promotional communications, or raising a privacy-related question or grievance.
Age requirement
SUBWAYY is intended for customers aged 16 years and above. We do not knowingly target or invite purchases from individuals below this age. Where applicable law requires additional consent or safeguards for younger individuals, those requirements will apply.
Changes to this Privacy Policy
We may update this policy when our practices, services, technology or legal requirements change. The latest version will be posted on this page with a revised “Last updated” date.
Contact us
Ghaziabad, Uttar Pradesh 201001, India