Questions about SUBWAYY Clothing? Here are answers based on our product information and store policies. For anything specific to your order, message us on WhatsApp.
About SUBWAYY Clothing
What is SUBWAYY Clothing?
We are a clothing store based in Uttar Pradesh, India, offering graphic T-shirts and classic cotton polos for everyday and casual styling.
How can I contact you?
Chat on WhatsApp, call +91 87459 72773, or email support@subwayyclothing.com. Our alternative email is subwayyclothing@gmail.com. Include your order number for purchase-related questions.
Products and fit
What types of T-shirts do you offer?
Our current collection includes graphic designs featuring spider, drip-style, Batman-inspired, warrior, Money typography, anime-style and wolf artwork, alongside a cotton polo with contrast-stripe collar and cuffs.
What fabric are the products made from?
Our current graphic T-shirts are described as 180 GSM cotton. The polo is described as cotton. Check the individual product description for its specifications.
What is the fit?
The current graphic T-shirts and polo are described as regular fit with half sleeves. Graphic tees have round necks; the polo has a polo collar and button placket.
Which sizes and colours are available?
Current product descriptions list M, L and XL. Graphic T-shirt colours vary by design, and the polo is listed in white and black. Check the options available on the product page before purchasing, as a listed size or colour does not guarantee current stock.
How do I find my size?
Compare measurements with a garment you already own. Our Size Guide explains chest, length, shoulder and sleeve measurements. Product-specific measurements take priority over the general chart. If unsure, send us the product name and your usual size before ordering.
Are these products suitable for everyone?
Several product descriptions list the styles as unisex. Choose based on the individual product’s fit and measurements rather than its title alone.
How should I care for my product?
Follow the care instructions supplied with the garment. If you need clarification before washing, contact us with the product name rather than assuming the same care method applies to every item.
Ordering and payments
What should I check before ordering?
Review the product, size, colour, measurements and order total. Provide your complete delivery address, PIN code and a reachable phone number. Check your details before confirming the purchase.
Which payment methods do you offer?
Our existing store information describes online payments through Razorpay and Cash on Delivery for eligible orders in India. Use the payment methods offered at checkout for your particular order.
Is Cash on Delivery available for every order?
No universal COD availability is promised. It is offered for eligible orders in India. Check the payment choices available for your purchase.
Where can I check prices or offers?
Refer to the product page and review the final total at checkout. Do not assume a discount or free delivery applies unless it is shown for your order.
Can I change my order or delivery address?
Contact us as soon as possible with your order number and the requested correction. Changes may not be possible once processing, packing or shipping is underway.
Can I cancel my order?
Message us as soon as possible. Cancellation may not be possible once your order is being processed, packed or shipped.
Shipping and delivery
Do you deliver to my PIN code?
Review the delivery options offered for your address. If you are unsure about service to your location, contact us before ordering. We do not promise delivery to every location.
How much does shipping cost?
Review any shipping charges displayed at checkout. Our policy does not promise free shipping on every order.
When will my order arrive?
No fixed dispatch period or delivery deadline is stated in our Shipping Policy. Contact us about expected timing before ordering if you need an item for a particular date.
Do you offer express or same-day delivery?
Our Shipping Policy does not promise express or same-day delivery. Ask us before purchasing if you have a specific deadline.
How do I get an order or delivery update?
Send your order number on WhatsApp and explain whether you need help with processing, dispatch or delivery. Include the email address or phone number used when ordering if needed to identify your purchase.
Returns and product issues
Can I return an item if I change my mind?
We are unable to accept returns for change of mind or personal preference. Please choose carefully before purchasing.
Can I return an item if I ordered the wrong size or colour?
Returns are not accepted for ordering the wrong size or colour. Check the measurements and product details before placing your order, and ask us for help if needed.
What if I receive the wrong product or a damaged or defective item?
Contact us on WhatsApp as soon as reasonably possible after delivery. Share your order number, a short description and clear photos or video showing the item and issue. Our team will review your case and guide you on the next steps.
Is a refund or replacement guaranteed when I report an issue?
Reporting an issue does not automatically confirm a return, refund or replacement. Genuine product and fulfilment problems are reviewed individually, and the resolution depends on the circumstances and applicable law. Refunds are not generally offered for change of mind or the wrong size or colour ordered.
What happens if I refuse a COD shipment?
Refusing or abandoning a shipment does not create a general right to a return or refund of any amount already paid, subject to applicable law and the circumstances of your order.
Do these policies affect my legal rights?
Nothing in our policies removes or limits rights or remedies that cannot legally be excluded under applicable law.
Privacy and communications
How do you use my personal information?
Our Privacy Policy describes using information to manage orders, delivery, payments and support, improve the store, maintain security and meet legal obligations. Please read it for details about information collection and sharing.
How can I unsubscribe from promotional messages?
Use the unsubscribe option included in the message or contact support@subwayyclothing.com. Necessary order and service messages may still be sent.
How do I raise a privacy question?
Email support@subwayyclothing.com with your request. Identity verification may be needed for certain requests.
Still have a question?
Ask us on WhatsApp. For product questions, include the product name. For an existing order, include your order number.